Deposits and Withdrawals

Gann Markets offers various payment methods including credit and debit cards, eWallets, Wire Transfer.

Please note that we do not accept cash deposits.

Limits are set individually by payment providers. The minimum/maximum for each method can be found in the Gann Markets.

You can reach us by writing all the details about your transactions on Gann Markets. Our support team can provide you with detailed information.

We refund 100% of the fees on all deposits.

Wallets are created automatically when you open a Gann Markets account and can be used to make deposits, withdrawals and internal transfers or investments to your trading accounts in different currencies.

All registered Gann Markets clients.

To make a deposit, you must first verify your profile.

Open the Deposit page in the My Money section on Gann Markets.
Choose your preferred deposit method and click 'Deposit'.
Select the Gann Markets account or wallet you wish to deposit and fill in the required fields.
Confirm your deposit details on the next page.
Some additional steps may be required from your payment provider.

Details on the processing time for each payment method can be found on our Deposits and Withdrawals page.

If we need to request and verify additional information, the processing time may be longer.

Please note that Gann Markets is not responsible for delays caused by a 3rd party payment processor.

All deposits made on weekends/public holidays will be processed according to standard processing times for each payment method.

Yes, but you need to send us an email explaining why.

If funds are deposited through the shareholder's personal bank account:

If you are the sole shareholder: Deposits can be made, but withdrawals must be sent back to the bank account that made the original deposit.

If there is more than one shareholder: We need the written consent of all shareholders. Funds will be processed after written approval is received. If a withdrawal is requested, the money must be sent back to the bank account that made the original deposit.

No, it does not accept third party transfers. The sender's name must match the name used when registering with Gann Markets.

Yes you can. If you deposit while your balance is negative, you will find that your current balance is no less than the amount you deposited. The Company ensures that losses never exceed the total funds available in the Clients' Gann Markets trading portfolio (negative balance protection).

How can I deposit money into my account?' after completing the steps outlined in the section. You will be redirected to your bank's page where you will be asked to provide some additional information.

If this is your first deposit with a Credit/Debit card, you will need to upload or email a clear copy of the front and back of your credit card so we can process your request.

The following information should be visible:

Cardholder name (This must match the name used at registration).
name of the issuing bank
The last 4 digits of the card number (all others must be closed).
Credit/Debit card expiration date.
Signature of the cardholder.
CVC2/CVV2 (last 3 digits on the back of your card) should also be turned off.

'How can I deposit money into my account?' after completing the steps outlined in the section. You will be redirected to the E-wallet website of your choice to confirm your transaction.

Please note that some e-wallets may require additional details.

'How can I deposit money into my account?' after completing the steps outlined in the section. You will be given details on how to proceed with an online payment or transfer from your bank account to a Gann Markets bank account.

Once the process is complete, you need to upload or email the payment confirmation showing:

Bank account number.
Bank account holder's name (this must match the name used during registration).
Payment details.
Your transfer should be processed within 3-5 business days from the date the money was sent from your account. If your deposit takes longer than 5 business days, please contact our Back Office .

Please note that Gann Markets is not responsible for any additional bank charges.

This is likely due to additional fees charged by your payment provider/bank. In this case, you should contact your payment processor for further clarification as we do not have access to third-party service systems.

Go to the Withdrawal page from your account in the 'My Money' section.
Select the payment method and click 'Withdraw'.
Select your account or wallet from which you want to withdraw funds and fill in the required fields.
Select the reason for the withdrawal and click 'Submit'.

Please note that your profile must be fully verified to request a withdrawal.

Withdrawals must be made in proportion to the amount deposited according to the payment method used.

Your withdrawals must be transferred to the same card, e-wallet, bank account used for depositing.

Sample:

First deposit – 600 USD – Credit Card *3333

2nd deposit – 300 USD – Skrill

Total deposited : 900 USD

First withdrawal – 200 USD – must be made using Credit Card *3333

2nd withdrawal - 500 USD – 400 USD must be withdrawn using Credit Card *3333 and 100 USD using Skrill.

Total withdrawn: 700 USD

Please note that in some cases Credit Card withdrawals can only be made within 12 months of the first deposit.

All withdrawal requests are processed by our Department within the same business day, but the time it takes for funds to appear in your account will depend on the payment method used.

  • Bank Transfer: Between 3-5 working days.
  • Credit/debit cards: 3 – 10 working days.
  • E - wallets: within 1 business day.

You will need to email us an official document from the card issuer stating that the card has been canceled or lost and we will then advise you on how to proceed.

Yes, provided you have sufficient free margin in your account to cover the withdrawal and any extra fees that may occur.

If this is your first withdrawal, you should make sure that the withdrawal is made with the same card you used for your first deposit.

If your e-wallet is already verified, your withdrawal will be processed automatically.

To withdraw funds you need to verify your bank account by uploading the bank statement showing:

  • Account holder's name (this must match the name used during registration).
  • Account number.

Go to the 'Internal Transfers' page in the 'My Money' section on Gann Markets.

Select the account you want to transfer money to, the amount and click 'Confirm'.

No, all internal transfers are free.

However, if the currency between the two accounts is different, the funds are converted according to the Gann Markets exchange rates on the day they are transferred to the account.

Internal transfers are processed in minutes. If you experience any delays, please contact us.

If your deposit was declined, you should have an email in your inbox explaining the reasons for the rejection.

You can also check your deposit/withdrawal status at Gann Markets.

Your request may have been rejected for one of the following reasons:

  • Card inactive for online activity

  • Payment declined by card issuer

  • 3D security (Credit/Debit Card)

  • Incorrect card information

  • Invalid verification code (Neteller)

  • System failure

  • Invalid email/username (E-wallets)

  • Closed account

  • Wrong account number

  • Wrong currency (Bank – remittance)

  • Wrong purpose of payment (Bank – money order)

  • Transaction rejected by the bank

  • Wrong recipient name (Bank – remittance)

If you need further clarification, please contact your Account Service Manager, Customer Support or us.

Your request may have been rejected for one of the following reasons:

  • Insufficient balance.

  • Wrong details.

  • Insufficient margin to close open positions.

  • The payment method used to withdraw funds is different from the one used to deposit.

  • Withdrawal amount exceeds deposit amount (Credit/Debit Cards).

  • Withdrawals do not cover payment system fees.

  • The additional requested information was not provided.

  • Third party transfer request.

If you need further clarification, please contact your Account Service Manager, Customer Support or us.

If you have not received your money in more than 5 business days, you should request an ARN (with reference number) from our Support department. Your credit/debit card provider will then be able to track your withdrawal.

If you have not received your money in more than 5 business days, you should email our support department to request a Quick copy. Your bank will then be able to track your withdrawal.

If you do not receive your withdrawal, please email our Support for more information.

Insufficient free margin.

Funds will be credited to your wallet in the following cases:

You chose your wallet instead of your trading account when filling out your request.

If you did not specify the business account number in your transfer request when sending a bank transfer.

You can easily fund your account by credit card, debit card or bank transfer by logging into My Account and visiting the Financing page.

Customer investments are secured by international payment methods and the Law on 3rd Party Information Sharing Confidentiality. Your money is automatically transferred to your account without giving information and details to a third party.

A third party is considered to be anyone who is not an owner of the account.

For the purposes of a funding or withdrawal transaction, the name(s) on the GANN.com trading account must be an exact match with the name(s) on the account of the other financial institution.

  • You can only transfer internally between your own trading accounts.

  • Transfers can only be made in the currency of these accounts.

  • There is no minimum/maximum limit for internal transfers.